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In response to the COVID-19 pandemic, the ATP Tour’s Premier Partner, Emirates, is stepping up precautionary measures at airports and on board to ensure the health and safety of its employees and customers. 

All cabin crew, boarding agents and ground staff in direct contact with passengers will now wear personal protective equipment (PPE) which includes a protective disposable gown over their uniforms, and a safety visor, in addition to masks and gloves.

At Dubai International Airport, physical distancing indicators have been placed on the ground and at waiting areas.

On board Emirates’ flights, seats are pre-allocated with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols. The ATP Tour’s Premier Partner has also modified its inflight services. Food and beverages continue to be offered in the form of bento-styled boxes to reduce contact between the crew and customers during meal service. The personal boxes provide customers with sandwiches, beverages, snacks and desserts.

Similarly, to reduce the risk of spreading COVID-19 by touch, magazines and other print reading material are temporarily unavailable. Cabin baggage is currently not accepted on flights. Carry-on items allowed in the cabin are limited to laptops, handbags, briefcases and baby items. All other items have to be checked in and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance. Customers have to wear masks and gloves throughout their journey from check-in until they disembark.

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Safety Measures At Dubai International Airport
1) Gloves and masks are mandatory for all customers and employees.
2) Thermal scanners monitor the temperatures of all passengers and employees.
3) Physical distancing indicators have been placed on the ground and at waiting areas.
4) Protective barriers have been installed at each check-in desk to provide additional safety reassurance.

After each journey, all Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai.

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